What services do you offer?

We offer a full range of courier and logistics services, including air freight, ocean shipping, land transport, and warehousing solutions.

How can I track my shipment?

You can track your shipment in real-time using the tracking number provided. Simply enter it on our website’s tracking page.

Do you offer international delivery?

Yes, we provide both domestic and international courier services via air and ocean freight. We deliver to most countries worldwide.

What items are prohibited?

Items such as explosives, flammable materials, illegal substances, and perishable goods (without proper packaging) are prohibited. For a full list, please check our shipping policy.

How long does delivery take?

Delivery times depend on the service selected and destination. Express deliveries can arrive within 24–48 hours, while international shipping may take longer.

Do you provide packaging services?

Yes, we offer professional packaging to ensure your items are protected during transit.

How do I request a quote?

You can request a free quote by filling out the form on our website or contacting our customer support team directly.

What happens if my package is lost or damaged?

We take every precaution to ensure safe delivery, but in case of loss or damage, please contact us immediately. We offer insurance options and will assist you with claims.

How are shipping rates calculated?

Shipping rates are based on factors such as weight, dimensions, destination, delivery speed, and service type (air, land, ocean).

Can I change the delivery address after shipping?

Yes, address changes are possible in certain cases, but may incur extra fees or delay the delivery. Please contact support as soon as possible.

Are my shipments insured?

Basic insurance is included, and we offer additional coverage options for high-value items. Ask our team about customizing insurance for your shipment.

How can I contact customer support?

You can reach us via live chat, phone, email, or by filling out the contact form on our website. Our team is available 24/7.